Ruby Fortune Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Ruby Fortune Casino. Please read them carefully before registering, depositing funds, playing games or using any service. By using the website, you confirm that you understand and accept these terms, together with any additional rules displayed for particular games, promotions or services.

Ruby Fortune Casino holds a licence from the Malta Gaming Authority and a Kahnawake Gaming Commission licence (number 00892, issued 16 February 2022), operated by Bayton Ltd.

1. General terms and account requirements

These Terms & Conditions form an agreement between you and the operator of Ruby Fortune Casino. They apply to the website, mobile versions, software, games, promotions, account features and other services made available through the platform. Additional terms may apply to specific games, payment methods, competitions or promotional offers. If additional terms conflict with these Terms & Conditions, the specific terms will generally apply to the relevant service or offer.

You should review the current version of these terms each time you use the website. Ruby Fortune Casino may update, amend or replace these terms when reasonably necessary, including to reflect changes to services, technology, legal requirements or operational practices. Changes will take effect when published on the website or otherwise communicated to you. Continuing to use the website after an update means that you accept the revised terms.

You are responsible for ensuring that your use of Ruby Fortune Casino is lawful in the place where you live and access the website. The services may not be available in all locations. Nothing on the website is intended to invite a person to participate where online gambling is prohibited or restricted. You should obtain independent advice if you are unsure about the laws that apply to you.

Eligibility and registration

You must meet the minimum legal age and any other eligibility requirements that apply to online gambling in your location.
You must provide accurate, complete and current information when creating and maintaining an account.
You may only create and use one personal account unless Ruby Fortune Casino expressly permits otherwise.
Your account must be used by you and must not be sold, transferred, shared or made available to another person.
You must keep your login details confidential and notify the operator promptly if you believe your account has been accessed without permission.
You must not use the website for unlawful activity, fraud, money laundering, cheating, collusion or any other improper purpose.

Ruby Fortune Casino may conduct identity, age, payment, affordability, security and source-of-funds checks. You agree to provide documents or information reasonably required for these checks. Account features, deposits, withdrawals or gameplay may be restricted while verification is pending. If information cannot be verified, or if an account appears to breach these terms, the operator may suspend, close or otherwise restrict the account in accordance with applicable requirements.

2. Deposits, gameplay and withdrawals

You may deposit funds using payment methods made available on the website. You confirm that you are authorised to use the selected payment method and that the funds belong to you or are being used with the required permission. Deposits must not be made using a payment method belonging to another person. The operator may refuse, reverse or investigate a transaction where there are security, compliance or payment concerns.

Only funds that have been successfully received and credited to your account may be used for gameplay. You should check the transaction details before confirming a deposit. Banks, payment providers or other financial institutions may apply their own fees, processing rules or exchange rates. Ruby Fortune Casino does not control those external charges and you are responsible for understanding them before making a transaction.

Games are played according to the rules displayed for the relevant game. You are responsible for checking the game instructions, stake information and any applicable conditions before playing. A game result recorded by the platform will generally be treated as final, subject to investigation of a technical fault, system error, fraud or another circumstance requiring correction.

You may request a withdrawal through the methods and processes made available on the website. Withdrawals may be subject to account verification, transaction review, minimum or maximum thresholds, payment-provider requirements and other applicable conditions. Funds may be returned to the original payment method where this is required or appropriate. Processing times can vary because of verification, banking networks, public holidays and third-party providers; no particular timeframe is guaranteed unless expressly stated.

You are responsible for checking that account and transaction information is correct. If a technical or administrative error results in an incorrect balance, credit or payment, Ruby Fortune Casino may correct the error and recover any amount credited in error, subject to applicable law. You should report suspected errors or unauthorised transactions as soon as reasonably possible.

3. Promotions, bonuses and rewards

Promotions, bonuses, rewards and other offers are subject to the specific promotional terms shown with the offer. Those terms may include eligibility requirements, qualifying transactions, game restrictions, wagering or play-through conditions, expiry periods, maximum values, withdrawal rules and limits on combining offers. You should read the applicable promotional terms before accepting or using an offer.

Unless the relevant offer says otherwise, a promotion may be available only once per person, household, address, device, payment method or related account. Ruby Fortune Casino may withdraw, amend or cancel an offer where it is misused, incorrectly advertised, unavailable for technical reasons or no longer commercially or legally suitable. The operator may also refuse promotional participation where account activity indicates abuse, manipulation or a breach of these terms.

Promotional balances, winnings and rewards may not be immediately withdrawable. Any restrictions should be explained in the applicable offer conditions. If an offer is cancelled or removed because of an error or prohibited activity, related credits or winnings may be adjusted in accordance with the relevant promotional terms and applicable law.

Using offers fairly

You must not attempt to obtain an unfair advantage by creating duplicate accounts, using another person's details, exploiting an error, manipulating game play or coordinating activity in a way that defeats the purpose of an offer. Promotional terms should be read together with these Terms & Conditions. Where there is uncertainty, you should seek clarification before using a promotion.

4. Responsible gambling, privacy and security

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play, only gamble with money you can afford to lose, take regular breaks and avoid gambling when distressed, tired or under the influence of alcohol or other substances. Never chase losses. If gambling is affecting your finances, relationships, work or wellbeing, stop and seek independent support.

Ruby Fortune Casino may provide tools and processes to help you manage your gambling, such as deposit controls, activity information, time reminders, breaks or account exclusion. Availability and operation may vary. Requests to restrict or close an account should be made through the available account or support process. You should not attempt to bypass a restriction by opening another account.

Personal information is handled in accordance with the applicable Privacy Policy. Information may be collected and used to provide services, process transactions, verify identity and age, protect accounts, meet legal and regulatory obligations, prevent fraud and communicate with you about your account. You should read the Privacy Policy for information about collection, use, disclosure, retention and your available privacy rights.

You must keep your password and other security credentials private. Ruby Fortune Casino will not generally ask you to disclose a password through an unsolicited message. You should use appropriate device security, log out after using a shared device and notify the operator if you notice suspicious activity. The operator may contact you to verify account activity or request information needed to protect the platform.

5. Website use, liability and termination

The website and its content are provided for personal use. You must not copy, modify, distribute, reverse engineer, interfere with, overload or introduce malicious code into the website or its systems. You must not use automated tools, bots, scraping software or other methods intended to gain an unfair advantage or disrupt services. Intellectual property rights in the website, branding, software, text, graphics and other materials belong to the operator or its licensors.

The website may occasionally be unavailable because of maintenance, upgrades, technical faults, telecommunications problems or events outside reasonable control. The operator does not guarantee that every service will be uninterrupted, error-free or available on every device. Where permitted by law, Ruby Fortune Casino is not responsible for loss caused by your equipment, internet connection, third-party payment provider, unauthorised access resulting from your failure to protect account details, or your breach of these terms.

Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. Subject to those protections, the operator may limit access to services, suspend gameplay, close an account, cancel transactions or take other appropriate action where there is a suspected breach, security concern, legal requirement, responsible gambling concern, technical error or other valid operational reason.

If your account is closed, you must stop using the website. Any valid balance will be handled in accordance with applicable law, verification requirements and these terms. Clauses that are intended to continue after closure, including provisions concerning payments, privacy, intellectual property, liability and dispute handling, will continue to apply where relevant.

If any part of these Terms & Conditions is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining provisions will continue. A failure to enforce a provision immediately does not mean that the provision has been waived. Questions or complaints should be raised through the contact or support options shown on the website. We aim to address concerns fairly and in accordance with applicable Australian requirements.